Email deliverability is a critical metric for the success of your email campaigns and for your mailing reputation as a whole. PilotVerify uses industry best practices to ensure the most accurate verification results. We back up our results with a 97.5% (or better) deliverability rate guarantee:
- 95%+ accuracy rates on Microsoft email accounts (Office 365, Hotmail, MSN, Outlook, Live, etc.).
- 98%+ accuracy rates on everything else.
- Yahoo! and AOL email addresses under the deactivation process are not covered by this deliverability guarantee.
Service Commitment and Exclusions
To be considered eligible for the deliverability guarantee, your mailing practices must match the following criteria:
- Batch of at least 1,000 email addresses, verified with PilotVerify and sent within a 48-hour period.
- Email addresses must be classified as Deliverable and Valid.
- Bounces must be the result of an invalid (non-existing) email address. Unqualified bounces may include (but are not limited to) poor sender reputation, mail server misconfiguration/unavailability, etc.
- Bounces due to spam content, blacklisted IPs, technical issues, invalid mail configuration, throttling, etc. do not qualify for the guarantee.
- The list must be an opt-in list that you have collected; it must not have been purchased from a 3rd party.
- PilotVerify has no guarantee for finding the spam traps on your list.