PilotVerify – Terms of Use

Effective Date: 09/05/2023
Last Updated: 09/17/2025

These Terms of Use (“Terms”) govern your access to and use of the services provided by PilotVerify, a platform powered by API PILOT TECHNOLOGIES (PVT) LTD (“we,” “our,” or “us”). By accessing or using our website (pilotverify.net), platform, API, or related services (collectively, the “Services”), you agree to comply with these Terms.

If you do not agree with these Terms, you must discontinue use of the Services.

1. Services

  • PilotVerify provides email verification, email list cleaning, and data quality services through our website, API, and integrations.
  • Services are available on a subscription plan or a pay-as-you-go credit basis.
  • We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice.

2. Eligibility

  • You must be at least 18 years of age and legally capable of entering into a binding contract to use our Services.
  • By using the Services, you represent and warrant that you meet these eligibility requirements.

3. Accounts

  • To access certain features, you must create an account with accurate and complete information.
  • You are responsible for maintaining the confidentiality of your login credentials and restricting access to your account.
  • You are fully responsible for all activities conducted under your account, whether authorized or unauthorized.
  • We reserve the right to suspend or terminate accounts that are inactive, incomplete, or in violation of these Terms.

4. Payment & Credits

  • Services may be purchased through subscription plans or credits.
  • Payments must be made via approved third-party processors such as Stripe or PayPal. We do not store full payment card details.
  • Credits:
    • Credits represent units of usage for validation requests.
    • Credits are consumed upon each request (e.g., per email validation).
    • Credits generally do not expire unless otherwise stated at purchase.
  • Pricing:
    • Pricing is subject to change with prior notice posted on our website.
    • You remain responsible for all fees incurred under your account.

5. Refunds

  • Our Refund Policy governs refunds.
  • Once credits are used, they are non-refundable.
  • Refunds are not issued for partially used subscription periods unless legally required.
  • Any disputes must be raised within 14 days of the original transaction.

6. Fair Usage Policy

To ensure stability and equal access for all users, the following Fair Usage Policy applies:

  • Rate Limits: Excessive API requests beyond reasonable usage may result in temporary throttling or suspension.
  • Automated Abuse: Using bots, scripts, or automated tools to bypass limits is prohibited.
  • Data Submission: Uploading bulk lists obtained unlawfully, or data that violates applicable privacy laws (e.g., GDPR, CAN-SPAM), is strictly forbidden.
  • Single Active Plan: Users may only maintain one active plan at a time. Auto-purchase or renewal may be set in the system, but cannot overlap.
  • Monitoring: We reserve the right to monitor usage patterns and enforce corrective actions if abuse is detected.

Violation of this Fair Usage Policy may lead to temporary suspension, permanent account termination, and/or legal action.

7. Acceptable Use

You agree not to:

  • Use the Services for spam campaigns, phishing, fraud, or unlawful activity.
  • Share, resell, sublicense, or misuse the Services without authorization.
  • Reverse engineer, decompile, or attempt to copy the underlying software.
  • Attempt to bypass security measures or exploit system vulnerabilities.

8. Intellectual Property

  • All software, databases, algorithms, trademarks, and content available through PilotVerify are the property of API PILOT TECHNOLOGIES (PVT) LTD or its licensors.
  • You are granted a limited, non-exclusive, non-transferable license to use the Services solely for your business or personal needs.

 

9. Disclaimer of Warranties

  • The Services are provided “as is” and “as available” without warranties of any kind.
  • While we strive for accuracy, we do not guarantee 100% deliverability or accuracy of email validation results.
  • We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

  • To the maximum extent permitted by law, API PILOT TECHNOLOGIES (PVT) LTD and PilotVerify shall not be liable for:
    • Indirect, incidental, or consequential damages.
    • Loss of profits, revenue, or business opportunities.
    • Data loss, corruption, or unauthorized access.
  • Our total liability shall not exceed the amount you paid for Services in the preceding 3 months.

11. Termination

We may suspend or terminate your account immediately if you:

  • Violate these Terms or the Fair Usage Policy.
  • Fail to pay fees when due.
  • Engage in unlawful or abusive activities.

Upon termination, your right to access the Services will cease, and any unused credits may be forfeited.

12. Governing Law & Jurisdiction

  • These Terms are governed by the laws of the United States and the State of Nevada, without regard to conflict of law provisions.
  • Any disputes shall be resolved in the competent courts located in Nevada, USA.

13. Changes to Terms

We may revise these Terms from time to time. Updates will be posted on this page with a revised “Effective Date.” Continued use of the Services constitutes acceptance of the updated Terms.

14. Contact Information

If you have questions about these Terms, please get in touch with us:

Email: support@pilotverify.net